The only person who is informed when a parcel is delivered to the locker is the customer themselves because having delivered a parcel to the locker a notification is generated and sent only to the recipient and no one else. As long as this notification is not transferred to someone else, only you can collect the parcel from the locker. In this regard, one can claim that the most secure way of sending and receiving the consignments is the smart lockers.

Smart lockers are easy to use. Reservation and the use of smart lockers is easily done through the mobile phone applications. On their way, users can deliver/collect their parcels to/ from the lockers within seconds.

During the Covid-19 pandemic, in which the social distancing is of highest importance, the use of smart lockers has been highly justifiable. Sending and receiving the consignments is done with no contact between people. The user do not even need to contact the locker itself.

Design, color and material of the locker can be adapted to the place in which the smart locker is to be installed. In this respect, the lockers can be regarded as complementary to the interior design.

By using the smart lockers there is no longer need to dedicate a space to the personal belongings of individuals i.e., by allocating a space the size of a smart locker, large amounts of personal belongings and equipment can be stored.

By saving the time and the efficiency of couriers, smart lockers not only help save their costs but also increase their income. Moreover, smart lockers save the transportation (fuel) as well as the delivery costs. Among others, decreasing the return costs for both customers and couriers is one of the main advantages of using smart lockers. Sending and receiving consignments 24/365: Due to the fact that the smart lockers are automated and unmanned systems, it is possible to use them throughout the year (round the clock and the holidays). This is one of the countless advantages of smart lockers that traditional postal systems do not offer.